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​ACCESSIBILITY STATEMENT

This statement was last updated on 15 September 2025
kcay.com.au is committed to providing an accessible website for all people, including those with disabilities.

What web accessibility is

An accessible site allows visitors with disabilities to browse the site with the same or a similar level of ease and enjoyment as other visitors. This can be achieved with the capabilities of the system on which the site is operating, and through assistive technologies.

Accessibility adjustments on this site

Our site is designed to meet or exceed the Web Content Accessibility Guidelines (WCAG 2.2 Level AA), and follows Australian requirements under the Disability Discrimination Act 1992 (Cth) and NSW Disability Inclusion Act 2014.

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Key accessibility features:

  • Clear, simple English for readability

  • Keyboard navigation for all menus and forms

  • Alt text for all images

  • High contrast for easy reading

  • Responsive design for desktop, tablet and mobile

  • Accessible forms and properly labelled fields

Continuous Improvements

We regularly review and update our site to improve accessibility, following advice from real users and Australian and NSW standards.

Contact for Feedback or Help

If you notice any accessibility issue or need content in a different format, please contact us:

We aim to respond to requests within 2 working days and will make reasonable adjustments wherever possible.

Formal complaints

If you are not satisfied with our response, you may contact the Australian Human Rights Commission (www.humanrights.gov.au) or the NSW Anti-Discrimination Board (antidiscrimination.justice.nsw.gov.au).

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