Privacy Policy
Commitment to Privacy
K-Cay Consulting Pty Ltd (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and disclose personal information in accordance with the Australian Privacy Principles set out in the Privacy Act 1988 (Cth).
What Personal Information We Collect
We may collect information including, but not limited to:
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Name
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Contact details (phone, email, address)
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Employment and organisational details
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Information submitted via our website (e.g. enquiry forms)
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Business and financial information relevant to our services
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Website usage data (cookies, analytics)
How We Collect Your Information
We collect personal information in a variety of ways, including:
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Directly from you (in person, by phone, email, or via website forms)
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When you visit our website or use our online resources
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During provision of our consulting, research, or advisory services
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From publicly available sources or with your consent from third parties
Why We Collect and Use Personal Information
We collect, use and disclose your personal information to:
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Provide you with advisory and consulting services
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Respond to your enquiries and communicate with you
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Improve our website and client experience
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Meet our legal and regulatory obligations
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Send marketing communications (where you have consented)
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Manage and strengthen our business relationships
Cookies and Website Analytics
Our website may use cookies and similar tracking technologies to enhance user experience and monitor website activity. Usage data is anonymised and used for statistical purposes only. You can disable cookies in your browser settings.
Disclosure of Personal Information
Your personal information may be shared:
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With employees and contractors as required for business operations
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With service providers (such as IT, web hosting, analytics), where necessary for website and business functionality
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To third parties if required by law or with your express consent
We do not sell or rent your personal information to third parties.
Storage and Security
We store personal information securely, whether in electronic or hard copy format. We take reasonable steps to protect your data from loss, misuse, unauthorised access, modification, or disclosure.
Access, Correction & Complaints
You have the right to access and request correction of your personal information held by us. To make a request, or if you have concerns or a complaint about your privacy, please contact us using the details below. We take such matters seriously and will respond as soon as possible.
Overseas Disclosure
Personal information is generally stored in Australia. In some cases, we may use third-party services that store data overseas (e.g. cloud hosting providers). Where this occurs, we take reasonable steps to ensure appropriate data protection.
Changes to Our Privacy Policy
We may update this Privacy Policy as required. The most current version will always be available on our website.
Contact Us
For all privacy-related enquiries, requests, or complaints, please contact:
K-Cay Consulting Pty Ltd
Email: info@kcay.com.au
Website: www.kcay.com.au